About the Client
Our Client is a Canadian based leading law firm, specialized in taking high-level official and complex legal matters and resolving them in an efficient and smart manner. It primarily works for financial institutions, charitable organizations, regulatory bodies, governments trusts, estates, educational institutions and international agencies.
Client Overview
LOCATION : INDUSTRY
COMPANY SIZE : CANADA
LEGAL PRACTICE : 125
CHALLENGES
- Provide a massive amount of data which could be used to generate general information (name, age, or address).
- Give patients access to data (last visits, lab orders and results, prescriptions, treatment guides, etc.)
- Provide technical assistance that increases clients’ loyalty & resolves disputes between doctors and patients.
- Provide a platform to book virtual appointments.
SOLUTIONS
- Sitecore 9.0 Experience Platform (XP)
- Helix Framework
- Glassmapper ORM
Key Stats
6 months : To deploy 9 Locations in 14 languages.
99.999% : Availability across 9 countries
60% : Content Management improvement
OUTCOME
- Provided user-friendly customer experience.
- Made booking and payment systems are easier.
- Delivered faster access to relevant information and resources.
- Provided a customer support platform.
- Made virtual audio & video call system profiles and health records available.